Your privacy matters

Privacy Policy

Introduction
At Tracy Mitchell VA, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, use our services, or interact with us. By using our website and services, you agree to the terms of this policy.

1. Information We Collect
We may collect the following types of personal information:

• Contact Information: Name, email address, phone number, and any other details you provide when you contact us or use our services.
• Service Data: Information related to the services we provide, including details of your requests and any other communications.
• Website Usage Data: IP address, browser type, device information, and details of how you interact with our website.

2. How We Use Your Information
We use the personal information we collect to:

• Provide and improve our services.
• Communicate with you regarding your inquiries or bookings.
• Manage and deliver virtual assistant services tailored to your needs.
• Send invoices and handle payment transactions.
• Respond to any requests or issues raised.
• Ensure our website functions effectively and improve user experience.

3. Sharing Your Information
We will not sell or share your personal information with third parties unless it is necessary to:

• Provide the services you have requested (e.g., third-party service providers involved in delivering our services).
• Comply with legal obligations.
• Protect our rights or the safety of our clients and website users.

4. Data Retention
We retain your personal information only as long as necessary to fulfill the purposes for which it was collected, or as required by law. If you cease using our services, we may retain limited information for record-keeping purposes and to comply with legal obligations.

5. Your Rights
You have the right to:

• Access the personal information we hold about you.
• Request corrections to any inaccurate or incomplete information.
• Request the deletion of your personal data, subject to certain legal obligations.
• Withdraw consent for processing, where applicable.
• Opt-out of any marketing communications.

To exercise any of these rights, please contact us at info@stravaigtravelltd.com.

6. Security
We take the security of your personal data seriously and implement appropriate measures to protect it from unauthorised access, loss, or misuse.

7. Cookies
Our website may use cookies to enhance your browsing experience. Cookies are small files stored on your device that help us analyse website traffic and personalise content. You can choose to accept or decline cookies through your browser settings.

8. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and we encourage you to review it regularly.

9. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at info@stravaigtravelltd.com.